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Club FAQs

Where do I go to change my club credit card information?
Click Here to update your club credit card information. Please be sure you are logged in first.
Iím a Club Member, but Iím not seeing my discount during checkout.
Make sure you are signed into your account. If you still donít see your discount, please contact us so that we can update your account.
How do I change my address on file?
Club Members, please update your address in the MY ACCOUNT section on the ADDRESSES tab. This will update your club address and your shopping cart address. Please note: we need your new information before the 20th of the month for the next month's Stamp/Die Club Shipment. Click Here to update your address. Please be sure you are logged in first.
What form of payment do you accept for club memberships?
We take Visa, Mastercard, American Express, and Discover.
How do you ship my stamps to me?
We send them via the US Post Office. Weíve found this method to be the most economical and pretty fast. It usually takes up to ten working days to get your stamps to you, in the US, (Canada and International can take up to four weeks) but most times, itís quicker! And the price! You canít beat our shipping prices!
Can I return a Club Shipment if I don't like it?
In order to keep all of our Club Prices so low, we are unable to offer an opt-out, exchange or return option. We package, ship, etc. in bulk to make sure our prices are the lowest in the industry. If you find that a club set is not to your liking, please check out the video and on-line gallery for inspiration. It might not be a stamp set you would have purchased on your own, but once you see what our Design Team has created, we are confident you'll soon love them!
I'm a Stamp Club Member. If I upgrade to the Die Hard Club, will I have to start all over to get my 12 consecutive months to get my free gift Card?
Absolutely not. Your consecutive months will just pick up where they were, so no lost months here.
I'm a Club Member. If I cancel my membership, then later decide I want to join again, will I have to start all over to get my 12 consecutive months to get my free gift certificate?
Yes, unfortunately you will have to start over, so make sure that's what you really want to do before you cancel.
I need to {sadly} cancel my Club Membership, how do I do this?
We are sorry to see you go, but we do understand sometimes this might happen. In order to cancel your Stamp or Die Club Membership, you need to cancel before the 20th of the month. We label/package/etc. Club shipments by the 21st of the month and cannot make any changes after the 19th of the month. In order to cancel your Card Kit Club, you need to cancel by the 5th of the month. To cancel, click on the MY ACCOUNT option on the top menu bar and then click on the CLUBS tab.

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